Khel88 Privacy Policy – Your Data, Our Responsibility

This Privacy Policy explains how Khel88 collects, stores, and protects your personal information. We believe transparency is the foundation of security.

Last Updated: January 2026

Khel88 never sells your personal data to third parties. All information is secured with SSL 256-bit encryption.


How We Protect Your Privacy

Khel88 follows internationally recognized data protection standards

Encrypted Data Storage

All your personal and financial data is protected with SSL 256-bit encryption. Unauthorized access is completely prevented.

Your Data Is Never Sold

Khel88 never sells your personal information to third parties or shares it with advertisers.

Minimal Data Collection

We only collect information that is necessary to provide our services. We never ask for more than what is needed.

Secure Server Infrastructure

Khel88 servers are hosted in internationally certified data centers and monitored around the clock, 24/7.

Your Data, Your Control

You can view, correct, or delete your information at any time. Full control stays with you.

Regular Security Audits

Independent security experts regularly audit Khel88's data protection measures.


1

Introduction & Scope

Khel88 (referred to herein as "we", "us", or "the platform") takes your privacy seriously. This Privacy Policy explains what information we collect when you use the Khel88 website and related services, how we use that information, and the steps we take to keep it safe.

This Privacy Policy applies to all Khel88 services — including the website, mobile app, and customer support. By using our platform, you are deemed to have agreed to this policy.

In brief: We only collect the data we need, keep it secure, and never share it without your consent. That is the core of Khel88's Privacy Policy.

2

What Information We Collect

Khel88 collects two types of data — information you provide directly, and data collected automatically based on how you use the platform.

Data Type What's Included When It Is Collected
Identity Information Full name, date of birth, national ID number During Registration & KYC Verification
Contact Information Email, phone number, address At the time of account creation
Financial Information Payment methods, transaction history At the time of deposit or withdrawal
Usage Data Login times, gaming activity, click data While using the platform
Device Information IP address, browser, operating system Automatically at every session

We do not collect any sensitive information — such as religion, political views, or health data — without your explicit consent.

3

How Your Information Is Used

Khel88 uses your information only for specific purposes, each of which is clearly outlined below.

  • Account Management: To create, verify, and maintain your account.
  • Processing financial transactions: To process deposits and withdrawals securely.
  • KYC & Fraud Prevention: For identity verification and fraud prevention.
  • Customer Support: To address your questions and resolve any complaints.
  • Personalized Experience: To show you relevant offers based on your preferences and usage patterns.
  • Legal Compliance: To comply with regulatory requirements.
  • Security Improvements: To enhance platform security and performance.

We do not share your data with third parties for marketing purposes. You can always opt out of Khel88's own promotional emails and notifications.

4

Data Sharing & Third Parties

Khel88 strictly controls who can access your data. Information is only shared in the following limited circumstances.

  • Payment Providers: Necessary information is shared with payment partners such as bKash and Nagad to process transactions.
  • Game Providers: Game providers on the Khel88 platform only receive the information necessary to operate their games.
  • Legal Authorities: Information may be shared with government authorities where required by legal obligation or court order.
  • Fraud Prevention Agencies: Information may be verified with international compliance agencies to prevent money laundering or fraud.

Khel88 never sells or rents your information to advertisers, data brokers, or any other third party for commercial purposes.

All third-party agreements include data protection clauses. These parties are bound by the same data security obligations as Khel88.

5

Cookies & Tracking Technologies

Khel88 uses cookies and similar tracking technologies to enhance your browsing experience.

  • Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your preferences, such as language and settings.
  • Analytics Cookies: To understand usage patterns and improve the platform.
  • Marketing Cookies: To show you relevant offers (you can opt out at any time).

You can delete or manage cookies through your browser settings at any time. Please note that disabling essential cookies may affect certain features of the platform.

6

Data Protection Measures

Khel88 uses industry-best practices to protect your data. Our security framework operates on multiple layers.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall Protection: To prevent unauthorized access to our network.
  • Regular Security Audits: Regular audits conducted by independent experts.
  • Staff Training: All staff are trained on data protection policies.
  • Data Backup: Regular encrypted backups are stored securely off-site.

In the event of a data breach, Khel88 will notify affected members within the required timeframe and report the incident to the relevant authorities.

7

Data Retention Period

Khel88 does not retain your data longer than necessary. Retention periods are determined by the type of information.

  • Active Account Data: Retained for as long as your account remains active.
  • Financial Transaction Records: Retained for a minimum of 5 years as required by law.
  • KYC Documents: Retained for up to 5 years after account closure.
  • Support Conversations: Deleted after 2 years.
  • Log Data: Automatically deleted after 12 months.

When an account is closed or the retention period expires, data is securely deleted or anonymized.

8

Your Data Rights

As a Khel88 member, you have clear rights over your personal information.

Right to Access Your Data

You can request to know what information we hold about you.

Right to Rectification

You can request that any inaccurate or outdated information be corrected.

Right to Erasure

You may request deletion of your data unless we are required by law to retain it.

Right to Data Portability

You can obtain a copy of your data in a portable format.

Right to Restrict Processing

You can object to your information being used for specific purposes.

Marketing Opt-Out

You can opt out of promotional communications at any time.

To exercise these rights support@khel88.imEmail us and we will respond within 30 days.

9

Child Protection Policy

Khel88 is strictly an adults-only (18+) platform. We do not knowingly collect personal information from anyone under the age of 18.

If a minor has accidentally created an account, parents or guardians should immediately support@khel88.im. The account will be closed and all associated data will be deleted.

We use a KYC process to verify age, and any suspicious accounts are investigated immediately.

10

Privacy Policy Updates

Khel88 may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways.

  • A notification will be sent to your registered email.
  • A notice will be displayed when you log in to the platform.
  • The last updated date at the top of this page will be revised accordingly.

For significant changes, you will be notified at least 14 days before they take effect. Continued use of the platform after an update constitutes acceptance of the revised policy.

11

Contact & Complaints

If you have any questions, concerns, or complaints regarding our Privacy Policy, please get in touch with us.

Data Protection Contact: support@khel88.im

We take all complaints seriously and aim to respond within 30 business days. Complex matters may take longer, but you will be notified if that is the case.

Privacy FAQs

No, never. Khel88 does not sell your personal information to any third party. Your data is used solely to provide our services and comply with legal obligations.

Yes. All financial data is stored with SSL 256-bit encryption. Payment processing is conducted in accordance with PCI DSS standards.

Email support@khel88.im to request deletion of your data. Unless we are required to retain it by law, your data will be deleted within 30 days.

Disabling essential cookies may affect certain login and security features. However, turning off analytics and marketing cookies will not impact general platform use.

Click the "Unsubscribe" link at the bottom of any promotional email, or update your notification preferences in your account settings.

Your Data Is Safe – Join Now

Khel88 takes your privacy seriously. Register with confidence and enjoy Bangladesh's trusted gaming platform.

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